"Select Instance" pop up box when opening a .dxd file from Explorer View

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  • "Select Instance" pop up box when opening a .dxd file from Explorer View
Lemmy Atom

Posted on 12.02.2025 22:42

Why do I get a "Select Instance" box pop up when I attempt to open a file?


It appears to happen when I browse for a file via the "show in Explorer" path


It can be the same file located in the DEWESoft "Data" directory or on a USB drive, so the physical path doesn't seem to make a difference. Its a function of browsing via the Explorer view that prompts the box.


Whats the purpose for this?

Rok Kmetič
Customer Support Engineer
Posted on 18.02.2025 09:07

Dear Lemmy,


to disable multiple instances you need to uncheck the setting below:



Maybe a Dewesoft instance is running in the background - check the Task Manager and close any other Dewesofts.


Whats the purpose for this?

Here are some articles that show the use case for the multiple instances:


Lemmy Atom

Posted on 18.02.2025 16:30

@Rok Kmetič


So this is interesting.

"Allow multiple instances of Dewesoft" was enabled.

But now that I've disabled, it won't let me open a file via the Show in Explorer path. For instance, if I use Show in Explorer to load a path from a network drive or USB drive by double-clicking the .dxs file nothing happens.


Is this expected behaviour?

Rok Kmetič
Customer Support Engineer
Posted on 04.03.2025 12:47

Dear Lemmy,


I have tested the behavior as you described.

Everything works well if you open DXD files when Dewesoft is in the analysis mode:



If you try to open the setup file in analyses mode nothing will happen unless you have the multiple instances turned on. In this case, a new Dewesoft instance will open.


For instance, if I use Show in Explorer to load a path from a network drive or USB drive by double-clicking the .dxs file nothing happens.

Is this expected behaviour?

I have talked with the developer and this is expected behavior. Opening setup file DXS from a different location when Dewesoft is already running is not possible.


Best Regards.

Rok

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