Recorder widget info channels getting disabled when reloading setup file

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  • Recorder widget info channels getting disabled when reloading setup file
Amir Beširević

Posted on 12.11.2026 11:56

Hello,


I am having trouble with Recorder widget info channels getting disabled when reloading the setup file. I have set up 8 distinct Recorder displays, each with it's own physical and math channels. On all 8 recorder widgets I have enabled "Y to C1 dist" and "Y to C2 dist" info channels, in order to be able to calculate time deltas between yellow cursor and two specific events in the waveforms.


After enabling the info channels, I saved the setup file once more. Then I proceeded to take the measurements and switched to Analyze mode. Both info channels on all 8 displays were working as expected.


In an another session, when I loaded the mentioned setup file, recorder info channels on all but one displays were disabled and had to be manually enabled. The problem occurred multiple times in many sessions. Is there a way to permanently enable recorder info channels? Having repeatedly enabling and configuring recorder info channels adds time in time-critical operation and adds probability of making a mistake.


Additional info:

  1. Using DewesoftX 2026.3 (Release-261103) (64-bit), Professional licence. System: Windows 10 Build 19045 (64-bit).
  2. During each session, hardware devices have been powered and connected to the system before DewesoftX was launched.
  3. In each session when info channels were disabled, there remained two channels with the same name, but in "VC/[display_name]/Group/0" instead of "VC/[display_name]/Rec/0".


Thank you for your help and kind regards.


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