Plugin: DataManager2 (v2.10): Issues with transferring data files to an FTP server

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  • Plugin: DataManager2 (v2.10): Issues with transferring data files to an FTP server
Amrit Nagi

Posted on 10.05.2017 18:22

Hello,

We have noticed that the Data Manager plugin doesn't transfer files to an FTP server if the data file size is larger than a certain threshold. We haven't been able to figure out what this threshold is for the file size. It seems to work fine if the file size is approx. 200 MB but fails to transfer the file if the file size gets to over ~ 3.5 GB. We have also noticed that that file that gets transferred to an FTP server has a size of 0 KB for larger files.

DEWESoft version 7.1.1 (Build 312)

DataManager2 plugin version 2.10

Any suggestions on how to fix this issue?

Thanks

DEWESoft Support
Technical support
Posted on 11.05.2017 11:25

Hi,

thank you for the report. We were able to reproduce similar behavior here and added the issue to the bug list.
SWOTH-18 DataManager2 v2.10 large file to FTP

We will notify you as soon as it will be resolved.

Amrit Nagi

Posted on 11.05.2017 17:52

Thank you for the quick response. Any idea on when this issue will be resolved (within days or weeks)?

The issue is not preventing us from doing any testing but is certainly slowing us down since we have to manually copy the files after the test.

Thanks

DEWESoft Support
Technical support
Posted on 15.05.2017 10:28

Hi,

our developers have already fixed the problem.
The new version of plugin should be on the web page in a few days.

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