Pk+ Pk- meters do not update when changing scaling values from Analyze view. BUG?

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  • Pk+ Pk- meters do not update when changing scaling values from Analyze view. BUG?
Lemmy Atom

Posted on 20.10.2021 22:14

I have a data file where I applied a post calibrated scaling factor to a channel but in the Review tab the Pk+ and Pk- meters do not update to reflect the scaling change.

The "units" do change however.



Pre scale factor in mV/V units:


Post scale factor for Lbf:


Changing the display type to Average or Actual then back to Pk does not refresh the meter as I would hope.

Average or Actual display type is unaffected and updates just fine.


Version: 2021.5 (RELEASE-211018) (64-bit) Win-10

Gregor Šmit

Posted on 21.10.2021 11:11

Dear Lemmy,


thank you for contacting us. We unfortunately can not reproduce the issue. Would you be please so kind and send us a data file or a setup file? If the files and the data are confidential please send the files to our support mail: support@dewesoft.com.


Kind regards.

Lemmy Atom

Posted on 22.12.2021 00:04

Hello Gregor,


After closing this ticket I was informed that a fix was implemented in RC 2021.6

I'd like to follow up by saying I did install the update and although the issue has been addressed, it was not apparent right away, and I was further confused with how the fix was implemented.


To test the fix I repeated the process and opened up the Setup>Channel View>Channel Setup> scaling tab but; rather than being able to enter a new scaling value in this screen, it was simply DISABLED with a message saying, "Modifying scaling is not supported in this view."

No other indication or direction which led me to believe the "fix" was to simply disable the ability to modify scaling completely.


2021.5 (before fix) here I was at least able to edit this value:




2021.6 (post-fix) no longer able to edit anything. and the message is a dead end




Turns out you must UNCHECK the "Show channel setup" option and edit the scaling from a different setup window


After doing it this way, the scaling is applied and the PK+ PK- meters update.


So the original issue IS fixed but I think the new message in the setup window could be clearer or at least tell you to uncheck the "Show Channel Setup" checkbox.


Hopefully others find this useful.

Gregor Šmit

Posted on 22.12.2021 09:53

Dear Lemmy,


thank you for the feedback. We agree that the message in the setup window could be clearer and more self explanatory. Our developers will change the message in the future. We will notify you.


Kind regards.

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