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Photron FastCam Link

John Xing

Posted on 31.08.2018 07:36

When I check the Photon FastCam box under the hardware setup page on Dewesoft 7.1.1, Dewesoft prompts the following: "PDCLIB.dll library not found".

Does anyone know what this means?

Urban Baš
Software Test Engineer I
Posted on 31.08.2018 07:59

This means you don't have the PDCLIB.dll in your addons folder. Did you install all extensions when you installed Dewesoft?

John Xing

Posted on 31.08.2018 08:24

@Urban Baš

I was recently given the system I do not know the details, I am assuming that the add-on was not installed. How do I go about obtaining the extension for this system?

Urban Baš
Software Test Engineer I
Posted on 31.08.2018 08:33

In the attached .pdf you can find the instructions for the plugin. You need to contact our support ([email protected]) to get the missing dll files, but you must have a license for the plugin.

John Xing

Posted on 31.08.2018 08:39

System came with a license key, would I have to check with support to see if the key I have is good, or would I be able to find out just by installing the plugins?

Urban Baš
Software Test Engineer I
Posted on 31.08.2018 08:44

Yes, check with support if the license key supports the plugin.


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