Obtaining an Evaluation Licence

  • Software
  • Obtaining an Evaluation Licence
A Sam

Posted on 25.07.2018 18:11

Hi there,

When I fill in the form to obtain an evaluation license and submit, it says "Success", but I don't receive anything in my email. Is this some type of error, or due to some restriction ?

Thanks for the help.

DEWESoft Support
Technical support
Posted on 27.07.2018 13:42

Hi,


we have checked on our side and everything works normally.

Did you check the spam folder for the email?


A Sam

Posted on 27.07.2018 13:48

Yes, I did, but nothing there either. I also tried changing my email address and still no luck. I noticed the beginning of this issue was when the Dewe website updated, not sure if it has anything to do with this issue though.

A Sam

Posted on 27.07.2018 13:59

Looks like I got it working again. Only different thing I did this time was that I typed all the info manually instead of using the auto-fill feature.

Previously I did type only the email in manually and used the Chrome autofill to fill in the rest of the info.

Thanks for your help again.

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