Missing Frequency
David Dieffenthaler
Posted on 09.03.2022 15:26
Attached files:
While loading the same file with Dewesoft X 2021.3 and 2021.6 version I get different behaviors. In the 2021.6 version the frequency value is missing even though it is recorded
Attached files:
Gregor Šmit
Posted on 16.03.2022 07:46
Dear David,
thank you for contacting us. From the attached images we can see that the Rate is 0 Hz and there are alarms visible on the image MissingFreqValue.JPG there are alarm while the image FreqValue-2021.3.JPG does not contain any alarms. Would you please be so kind and share the data file?
Kind regards.
Gregor Šmit
Posted on 30.03.2022 08:54
Dear David,
if the data files contain confidential information you could send the data to support@dewesoft.com or upload files to private forum.
Kind regards.
Login
to reply to this topic. If you don't have account yet, you
can
signup for free account
.