Hello

orrga aszm

Posted on 09.04.2024 04:01


A colleague of me wanted to export a measured signal to a wave file but .wav and a few other file types were not in the selection list.

He used Dewesoft X1 SP2

On my pc, when I use Dewesoft X1 SP8, I see much more file types and i'ts no problem to export to .wav file.

But when I open Dewesoft X2 SP4 the .wav type and a few other types are also missing.

Does this has something to do with some settings or the installation of Dewesoft or does it depend on the version ?


Nejc Ucman

Posted on 10.04.2024 10:11

Dear Orrga aszm,


first of all, nice nickname! :)


Export file types are part of the AddOn folder, which you can find in the installation folder, for example: C:\Program Files\DewesoftX\Bin64\Addons64\. For the .wav, you need to check for \Wave folder, which includes the Wave64.exp file.

You probably have the plugin for .wav file in some installations and not in the others. You can simply copy and paste the folder from one installation to another or download the Wave export file from our Public Google Drive folder.


In any case, I also recommend updating to latest version of DewesoftX, which will include the latest versions of plugins.


Best Regards,

Nejc Ucman

Customer Support Engineer



Kaye Cole

Posted on 09.05.2024 03:53

Hey there,



It's possible that the availability of file types for export in Dewesoft X1 SP2, X1 SP8, and X2 SP4 could vary based on the software version and its configurations. It's worth checking the software settings or contacting Dewesoft support for clarification on file type availability and any potential compatibility issues between different versions.


Antonio Brown

Posted on 09.05.2024 09:12
Dear Orrga aszm,
first of all, nice nickname! :)
Export file types are part of the AddOn folder, which you can find in the installation folder, for example: C:\Program Files\DewesoftX\Bin64\Addons64\. For the .wav, you need to check for \Wave folder, which includes the Wave64.exp file.
You probably have the plugin for .wav file in some uno online installations and not in the others. You can simply copy and paste the folder from one installation to another or download the Wave export file from our Public Google Drive folder.
In any case, I also recommend updating to latest version of DewesoftX, which will include the latest versions of plugins.
Best Regards,
Nejc Ucman
Customer Support Engineer

I appreciate your guidance. But, how can I get the latest version of DewesoftX?

Nejc Ucman

Posted on 09.05.2024 09:23

@Antonio Brown

you can find the latest version of Dewesoft on our website: https://dewesoft.com/download


Best Regards.

John Simpson

Posted on 27.06.2024 05:46

I'm having trouble exporting a measured signal to a .wav file in Dewesoft. My colleague using Dewesoft X1 SP2 can't see the .wav option, while I can in X1 SP8. However, when I switch to Dewesoft X2 SP4, .wav is missing again. Could this be due to different versions or settings?

Nejc Ucman

Posted on 27.06.2024 07:16

Dear John,


see my previous message in this topic:


Export file types are part of the AddOn folder, which you can find in the installation folder, for example: C:\Program Files\DewesoftX\Bin64\Addons64\. For the .wav, you need to check for \Wave folder, which includes the Wave64.exp file.

You probably have the plugin for .wav file in some installations and not in the others. You can simply copy and paste the folder from one installation to another or download the Wave export file from our Public Google Drive folder.

Diana Mclain

Posted on 27.09.2024 01:04

Each version of Dewesoft can have different features and supported file types, so it's not uncommon to see discrepancies between them. In your case, since you can export to .wav in X1 SP8 but not in X2 SP4, it could be due to changes in file format support between these versions. Additionally, ensure that all necessary codecs or plugins are installed, as these can affect export options.Sydney av consultants


I recommend checking the software documentation for both versions to see if there are any specific settings that need to be adjusted or if there are known limitations with certain formats. If the problem persists, reaching out to Dewesoft's support team might provide more tailored assistance.

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