Export to Fexpro in X3

Niall Garratt

Posted on 04.01.2018 16:40

i cant export to Flexpro anymore, works fine on X2, but X3 doesn't let me do it now.

Flexpro is installed on the computer with a licence. and i have tried reinstalling both applications on my computer again.


Attached files:
DEWESoft Support
Technical support
Posted on 05.01.2018 09:50

Hi,

it looks like the scripts are missing for some reason. Just to confirm a few facts, you installed X3 with the installer that's available on the web page, right? You didn't just copy the X3 binary files over the existing X2 installation? Also, did you already use the X3 SP1 installer, that's available on the web page at the moment?

Please check the contents of your scripts folder. You can access it via the menu, like in the attached picture. The expected result in your case is that the scripts folder is empty for some reason. If that's true, please uninstall and delete all traces of X3, use the latest X3 installer from our webpage and don't use the old settings, even if they're found by the installer.

Please update me whether that will fix the issue or not.

Niall Garratt

Posted on 05.01.2018 10:25

Hi,

looks like my script folder was empty. i was using the installer on the website, although it is a month old by now.

i have deleted x3 and reinstalled, exports are working fine now.

thanks for your help

DEWESoft Support
Technical support
Posted on 08.01.2018 07:41

Hi,

it's no problem. Thank you for reporting back.

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