Ethernet Plugin Licence

Piotr Tomikowski

Posted on 28.03.2019 08:49

Hello,


I want to ask about Ethernet Plugin. I have the .dll file (version 2.5) downloaded, but when i change status of the plugin to used, my registration status goes to 'not supported' (see pic). How I can obtain licence for the ethernet plugin? That seems like a basic question, so I'm sorry if there is an answer to it somewhere, but i couldn't find anything about that in neither knowledge base nor forum.


I run Dewesoft v7.1 on DEWE-800 with CA-CPU and Combustion Analysis software on Windows XP. Thanks in advance for help.


Piotr


DEWESoft Support
Technical support
Posted on 29.03.2019 13:31

Hi,

to get the license you need to contact one of distributors. You can find the contact list on this link: https://dewesoft.com/support/distributors


Piotr Tomikowski

Posted on 08.04.2019 08:44

@DEWESoft Support

Hi,

I did as you advised and contacted my local distributor. They said that since Dewesoft v7.1 is no longer supported, the plugin can be installed and used for free and they gave me a download link to Ethernet Receiver v2.7. Unforunately, the same problem still occurs - the moment I enable ER plugin, license status goes to 'not supported'. Could you please clarify this matter?

Aljaž Kropivšek
Application Engineer for Control and Automation
Posted on 09.04.2019 10:44

Hello,

Dewesoft 7.1 is still being supported but not actively developed anymore, we suggest using the latest version, 7.1.3 b443.



You still need a license though as even older versions still require a valid license. Our representative will contact you shortly to sort out the licensing.

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