DewesoftX 2021.3 Error Initiating Export Plugin On Startup

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  • DewesoftX 2021.3 Error Initiating Export Plugin On Startup
Oliver Griffiths

Posted on 23.09.2021 10:47

Hi

I recently updated to DewesoftX 2021.3 (also tried 2021.4 but doesn't work with CAN J1939) and each time I load the software I get an error message stating "Error initiating export plugin". I have re-installed the software twice now but no change.


Is there a resolution to this?



Thanks

Matic Pevec
Customer Support Engineer
Posted on 24.09.2021 13:19

Dear Oliver,


This issue is known for the 2021.3 version and has been fixed in 2021.4. So my suggestion is to migrate to 2021. but I wonder what kind of problem do you see with CAN?


Best regards

Brandon Ostby

Posted on 02.02.2022 16:50

I am receiving the same error in 2021.6


Matic Pevec
Customer Support Engineer
Posted on 08.03.2022 13:29

Dear Brandon,


I would start with deleting "ExtensionCache" folder within System folder. You can find System folder from here:


Then delete "Extensions" file


and run "DCOMreg.exe" that you find in Bin64 folder, after the registration is done run DewesoftX.


If this still won't help I would suggest moving half plugins out of "Addons" folder then run DewesoftX again, and continue the spliting cycle until you find which plugin causes problem. I can give you a hint that sometimes WFT plugin is not the proper one. You can delete it and replace it with the one on the Download center.


I hope this helps for you.

Jasper Blom

Posted on 30.04.2022 12:07

Hi all,


my solution to this problem (i ran into the same problem updating to 2021.3) is to remove the ASAM_MDF4 addon.


And running MonoDAQ-UX with DEWESoft 2021.4 or higher isn't working.


Best Regards,


Jasper


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