Dewesoft excel reporting tool export error

Hello,

I have Dewesoft file I am trying to make a template using the "Dewesoft excel reporting tool" and am getting an error message. After investigation it appears to be because of some XY reference lines I have on a XY recorder. When I remove these lines I am able to create the template without error. Is this a limitation of the Dewesoft reporting tool or am i doing something wrong? Looking in the reporting tool manual it may be a limitation. If so, is there any work around so that I can keep reference lines on my xy recording graph in Dewesoft?

Thanks,

Dear Brandon,

we have simulated your configuration based on the picture providen, but unfortunately, we didn't detect any errors.

Could you please provide the data file so we can try to reproduce the issue on our site. 

Regards.

Dear Brandon,

we have simulated your configuration based on the picture providen, but unfortunately, we didn't detect any errors.

Could you please provide the data file so we can try to reproduce the issue on our site. 

Regards.

Sure is there a secure place to upload?

Thanks,

Please send the files to support@dewesoft.com

Regards.

So I believe I solved my problem. If you have the same file opened in Dewesoft that you are trying to create a template for using "Excel Reporting Tool' it errors out. Once I closed file down and tried exporting it worked without needing to delete ref lines.

I do have another issue now regarding "Excel Reporting Tool". Ill create a separate thread for this item.