basic stat single value issue

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  • basic stat single value issue
Gage Edwards

Posted on 06.06.2022 20:52

Hello,


I've ran into an issue on the 2022 version of dewesoftx in regards to the single value in Basic Statistics. I'm using the single value as a way to get the RMS value of what is shown on the screen when I recalculate the channels. That allows me to zoom in and get the RMS of different channels of whatever is on my screen. I'm basing functionality off of how you can get statistics in the SOMAT software Infield. When I recalculate the channels, it will show numbers as its calculating and then show that it's offline. when I go back to the math page, I can see the calculated values shown, it just wont display on the review page.


Any help would be appreciated because this breaks compatibility with over a year of data files. if there is any other information that I need provided, please let me know.


Also, I'm open to other ideas of how to achieve statistics from chunks of data that I can highlight.

thanks,

Gage Edwards

Gregor Šmit

Posted on 09.06.2022 11:06

Dear Edwards,


thank you for reaching out to us. The math formulas are offline and even though the values are visible in the match channel list the values are not displayed. Please add the online column, in the math channel grid, and change the status from offline to online. Columns can be added by right-clicking one of the top row fields and the selecting Edit columns. You can also enable the auto recalculate function so that the formulas get automatically recalculated when zooming, please refer to the attached video.


Kind regards.

Gage Edwards

Posted on 10.06.2022 15:45

I added the 'Online' column and no matter what I do, it shows offline and is greyed out if i'm zoomed in. The only time It will properly display a value is when it calculates up the whole test which isn't helpful for my use case. it used to work normally in the 2021.4 version I had before.



Gregor Šmit

Posted on 13.06.2022 12:31

Dear Edwards,


would you please be so kind and send us the data file so that we can look at it in more detail? For sharing data file please refer to: How to send your files to Dewesoft Team


Kind regards.


Gage Edwards

Posted on 17.06.2022 22:59

Hello Gregor, sorry for the delay in responding. I've emailed a link to support@dewesoft.com attn Gregor Šmit with a Google Drive link to the data file. if I need to use a different email, please let me know. I look forward to hearing back from you on this.


thanks for your help,

Gage Edwards

Gregor Šmit

Posted on 20.06.2022 10:03

Dear Edwards,

thank you for sending the data file. We will respond to you through the ticket you have created.


Kind regards.

Gregor Šmit

Posted on 30.06.2022 10:12

Dear Gage,


we would like to inform you that the issue is resolved in the new version of DewesoftX 2022/2/RELEASE-220627.


Kind regards.

Gage Edwards

Posted on 30.06.2022 18:35

Thanks for the help Gregor, I just updated the software and can confirm the problem is gone.

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